Digital services in the aeronautics

eleven identified and prioritized over 50 digital opportunities potentially creating additional value for a leading aeronautic player (ROI, relevance in terms of group strategy, differentiation potential, technical feasibility…).

To do so, eleven consultants mapped key stakeholders' (airlines, end-users...) pain points along the customer journey through webscrapping and sentiment analysis techniques. They also conducted an extensive benchmark in related industries (hospitality, automotive...) and built a common analysis and prioritization framework in collaboration with internal teams.

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- 50+ digital opportunities identified

- Detailed analysis of 5 opportunities prioritized during a dedicated workshop with our client

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